SUPPORT WHITE

Support

Select your ideal KoolR

KoolR KalculatR will select the right cooling unit for your cellar.

Order a Replacement Cooling Unit

Order a replacement for your out of warranty cooling unit.

Find Answers

Get answers to the most common questions about our products.

Ask a Question

Submit a question to our support staff who will reply to you by email. E-mail support available Mon-Fri 9AM-4PM EST.

Cooling Unit Troubleshooting

Do a self diagnostic to fix your cooling unit issues.

Request Warranty Service

You are under the 1 year manufacturer's warranty and would like to request service.

Order a Replacement Controller

Order a controller replacement for your out of warranty cooling unit.

Order a Handle or Lock

Order a Handle or a Lock for your out of warranty cabinet.

Shipping Damage

Submit a form to our helpful support staff who will resolve your damage issue.

Missing Parts or Hardware

Submit a form to our helpful support staff who will resolve your missing parts/hardware issue.

Manuals

Find your manual here.

Product Registration

Register your cooling unit here.

Warranty Information

Learn more about your warranty.