SUPPORT WHITE TEST

Support

Order a Replacement Cooling Unit

Order a replacement for your out of warranty cooling unit.

Find Answers

Get answers to the most common questions about our products.

Ask a Question

Submit a question to our support staff who will reply to you by email. E-mail support available Mon-Fri 9AM-4PM EST.

Cooling Unit Troubleshooting

Do a self diagnostic to fix your cooling unit issues.

Request Warranty Service

You are under the 1 year manufacturer's warranty and would like to request service.

Order a Replacement Controller

Order a controller replacement for your out of warranty cooling unit.

Shipping Damage

Submit a form to our helpful support staff who will resolve your damage issue.

Missing Parts or Hardware

Submit a form to our helpful support staff who will resolve your missing parts/hardware issue.

Manuals

Find your manual here.

Product Registration

Register your cooling unit here.

Warranty Information

Learn more about your warranty.

Select your ideal KoolR

KoolR KalculatR will select the right unit for your room.